Privacy policy

Privacy Policy

This Privacy Policy explains how ANANTA MEDICARE LIMITED ("we", "us") collects, uses and shares your personal information when you visit or buy from www.anantamedicareonline.com.

1. Information we collect

• Order and contact information: name, billing and shipping address, email, phone number and order details.
• Payment information: payments are processed securely by our payment providers. We do not store your full card details.
• Account information: if you create an account, your login details and order history.
• Device and usage information: IP address, browser type, pages viewed and how you interact with the website, collected through cookies and similar technologies.

2. How we use your information

• Process and deliver your orders, and send invoices and order updates
• Provide customer support
• Screen orders for fraud
• Send marketing communications, where you have agreed to receive them (you can unsubscribe at any time)
• Understand how the website is used and improve it

3. Cookies, analytics and advertising
We use cookies to keep your cart and session working, and, with your consent, for analytics and advertising. This includes Google Analytics, Google Ads, and Meta (Facebook and Instagram) tools, which help us measure website performance and show relevant ads. You can manage your choices through the cookie banner on our website or in your browser settings.

4. Sharing your information
We share your information only as needed to run our business, with:

• Shopify (our e-commerce platform)
• Payment processors
• Shipping and courier partners
• Analytics and advertising partners, as described above
• Authorities, where required by law

We do not sell your personal information.

5. Your rights
Subject to applicable law, including India's Digital Personal Data Protection Act, 2023, you may ask to access, correct, update or delete your personal information, or withdraw your consent. To make a request, contact us using the details below.

6. Data retention
We keep order information for our records, and as required for tax and legal purposes, unless you ask us to delete it where the law allows.

7. Security
We take reasonable steps to protect your information. However, no method of transmission over the internet is completely secure.

8. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.

9. Contact and grievances
ANANTA MEDICARE LIMITED, 621, 6th Floor, Ring Road Mall, Sector 3, Rohini, Delhi – 110085, India
Phone (toll-free): 1800 202 3940 · Email: support@anantamedicareonline.com
Grievance Officer: Jai Bhagwan, jai@anantamedicare.in