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Terms of service

These Terms of Service apply to your use of www.anantamedicareonline.com ("the website"), operated by ANANTA MEDICARE LIMITED ("we", "us", "our"). By using the website or placing an order, you agree to these terms.

1. Website use
You agree to use this website only for lawful purposes and to provide accurate, complete information when placing an order.

2. Products
We make reasonable efforts to ensure that product descriptions, images, prices and availability are accurate. Product packaging may differ slightly from the images shown. We reserve the right to correct errors and to update information at any time.

3. Health disclaimer
Our products are health and wellness supplements. They are not intended to diagnose, treat, cure or prevent any disease. Information on this website is for general information and wellness purposes only, and does not replace professional medical advice, diagnosis or treatment. Consult a qualified healthcare professional before use, especially if you are pregnant, breastfeeding, taking medication or have a medical condition. Always read the label and do not exceed the recommended dosage.

4. Orders and payment
All prices are shown in Indian Rupees (INR) and include applicable taxes, unless otherwise stated. Orders are subject to product availability and confirmation. We may refuse or cancel an order, for example in the case of pricing errors, stock issues or suspected fraud. If this happens after payment, we will refund you in full.

5. Delivery
We will make reasonable efforts to deliver orders within the estimated delivery time. Delivery details are set out in our Shipping Policy.

6. Returns, refunds and cancellations
Returns, cancellations and refunds are subject to our Return and Refund Policy.

7. Damaged or incorrect orders
If you receive a damaged, defective or incorrect product, please contact our support team with your order details and supporting photographs within 48 hours of delivery.

8. Intellectual property
All website content, including logos, images, text, graphics and designs, belongs to or is licensed to ANANTA MEDICARE LIMITED. It may not be copied or used without our written permission.

9. Limitation of liability
To the extent permitted by law, ANANTA MEDICARE LIMITED is not responsible for losses resulting from improper product use, incorrect information provided by customers, or courier delays beyond our control.

10. Privacy
Your use of the website is also governed by our Privacy Policy.

11. Changes to these terms
We may update these Terms of Service from time to time. The latest version will always be available on this page.

12. Governing law
These Terms of Service are governed by the laws of India. Any disputes are subject to the jurisdiction of the courts of Delhi.

13. Contact and grievances
ANANTA MEDICARE LIMITED, 621, 6th Floor, Ring Road Mall, Sector 3, Rohini, Delhi – 110085, India
Phone (toll-free): 1800 202 3940 · Email: support@anantamedicareonline.com
Grievance Officer: Jai Bhagwan, jai@anantamedicare.in